#emy-root{position:fixed;right:22px;bottom:22px;z-index:2147483000;font-family:Inter,Arial,sans-serif;color:#222;isolation:isolate}#emy-launch{position:relative;border:0;border-radius:999px;background:linear-gradient(135deg,#b82d31,#86171a);color:#fff;padding:14px 19px;box-shadow:0 14px 38px rgba(94,20,22,.28);cursor:pointer;font-weight:800;display:flex;gap:9px;align-items:center;transition:transform .2s,box-shadow .2s}#emy-launch:hover{transform:translateY(-2px);box-shadow:0 18px 44px rgba(94,20,22,.35)}#emy-launch i{position:absolute;right:6px;top:5px;width:8px;height:8px;border-radius:50%;background:#7de4a8;border:2px solid #9f1d20}#emy-panel{display:none;width:min(400px,calc(100vw - 28px));height:620px;max-height:78vh;background:#fff!important;border:1px solid #ded8d1!important;box-shadow:0 24px 70px rgba(0,0,0,.30)!important;border-radius:22px;overflow:hidden;margin-bottom:13px;flex-direction:column;animation:emyIn .24s ease both;position:relative;isolation:isolate}#emy-panel.open{display:flex}@keyframes emyIn{from{opacity:0;transform:translateY(12px) scale(.98)}to{opacity:1;transform:none}}#emy-panel header{background:linear-gradient(135deg,#1a1918,#312725)!important;color:#fff!important;padding:15px 16px;display:flex;align-items:center;gap:10px;flex:0 0 auto;position:relative;z-index:2}.emy-avatar{width:38px;height:38px;border-radius:13px;background:linear-gradient(135deg,#c33b3e,#821416);display:grid;place-items:center;font-weight:900}.emy-head{flex:1}.emy-head strong,.emy-head small{display:block}.emy-head small{font-size:10px!important;opacity:.76;margin-top:3px}.emy-head small em{display:inline-block;width:6px;height:6px;border-radius:50%;background:#7de4a8;margin-right:4px}#emy-close,#emy-end{background:rgba(255,255,255,.08)!important;border:0!important;border-radius:10px!important;color:#fff!important;width:34px!important;height:34px!important;font-size:21px!important;cursor:pointer!important;display:grid;place-items:center;padding:0!important}#emy-end{font-size:19px!important}.emy-screen{flex:1;overflow:auto;background:linear-gradient(160deg,#fbfaf8,#f3efea)!important}.emy-screen-inner{max-width:340px;margin:0 auto;padding:32px 22px 26px;text-align:center}.emy-welcome{width:54px;height:54px;border-radius:18px;margin:0 auto 15px;background:linear-gradient(135deg,#b82d31,#86171a);color:#fff;display:grid;place-items:center;font-size:25px;box-shadow:0 10px 28px rgba(140,25,28,.2)}.emy-screen h3{margin:0 0 8px;font-size:20px;color:#24211f!important}.emy-screen p{margin:0 0 22px;font-size:13px;line-height:1.55;color:#6f6863!important}.emy-screen form{text-align:left}.emy-screen label{display:block;font-size:11px;font-weight:800;color:#655e59;margin:13px 0 6px;text-transform:uppercase;letter-spacing:.05em}.emy-screen input{display:block;width:100%!important;border:1px solid #ddd5ce!important;border-radius:12px!important;background:#fff!important;padding:12px!important;font:inherit!important;font-size:13px!important;color:#24211f!important;outline:0!important;box-sizing:border-box!important}.emy-screen input:focus{border-color:#b76a6d!important;box-shadow:0 0 0 3px rgba(159,29,32,.08)!important}.emy-screen form button,.emy-screen #emy-submit-rating{width:100%;border:0;border-radius:13px;background:linear-gradient(135deg,#ae292d,#86171a);color:#fff;padding:13px 15px;margin-top:18px;font-weight:800;cursor:pointer}.emy-screen form button span{float:right;font-size:18px;line-height:13px}.emy-screen small{display:block;margin-top:13px;color:#948c86;font-size:10px;line-height:1.45}.end{text-align:center}.end .secondary{width:100%;border:1px solid #d8d0c9!important;background:#fff!important;color:#4d4641!important;border-radius:13px!important;padding:12px!important;margin-top:10px;font-weight:800!important;cursor:pointer!important}.stars{display:flex;justify-content:center;gap:7px;margin:14px 0}.stars button{border:0!important;background:transparent!important;color:#d8d1ca!important;font-size:31px!important;padding:0!important;cursor:pointer!important;line-height:1!important;box-shadow:none!important}.stars button.selected{color:#c99322!important;transform:scale(1.06)}#emy-feedback{width:100%;border:1px solid #ddd5ce!important;border-radius:12px!important;padding:10px!important;font:inherit!important;font-size:12px!important;min-height:72px;resize:vertical;box-sizing:border-box;background:#fff!important;color:#222!important}#emy-rating-thanks{padding:13px;border-radius:13px;background:#edf8ef;color:#35633c;font-size:13px;font-weight:700}#emy-chat-area{display:flex;flex:1;min-height:0;flex-direction:column;background:#fff!important;position:relative;z-index:1}#emy-messages{flex:1;min-height:0;overflow:auto!important;padding:15px!important;background:linear-gradient(#faf8f5,#f5f1ec)!important;scroll-behavior:smooth;display:block!important;visibility:visible!important;opacity:1!important}.emy-msg{display:block!important;max-width:84%!important;padding:11px 13px!important;border-radius:15px!important;margin:8px 0!important;line-height:1.45!important;font-size:13px!important;box-shadow:0 3px 10px rgba(0,0,0,.025)!important;animation:emyMsg .18s ease both;word-break:break-word;clear:both;visibility:visible!important;opacity:1!important;color:#222!important;position:relative!important}.emy-msg>div{display:block!important;color:inherit!important;background:transparent!important;padding:0!important;margin:0!important;min-height:0!important}@keyframes emyMsg{from{opacity:0;transform:translateY(5px)}to{opacity:1;transform:none}}.emy-msg.ai{background:#fff!important;color:#222!important;border:1px solid #e1dbd5!important;border-bottom-left-radius:5px!important;float:left}.emy-msg.visitor{background:linear-gradient(135deg,#ae292d,#8f171a)!important;color:#fff!important;margin-left:auto!important;border-bottom-right-radius:5px!important;float:right}.emy-msg.admin{background:#262220!important;color:#fff!important;border-bottom-left-radius:5px!important;float:left}.emy-msg.system{background:#fff3cd!important;color:#5d4b00!important;max-width:100%!important;font-size:12px!important;clear:both!important}.emy-msg::after{content:"";display:block;clear:both}.emy-attachment{display:flex;align-items:center;gap:7px;margin-top:8px;padding:9px;border-radius:10px;background:rgba(0,0,0,.06)!important;color:inherit!important;text-decoration:none!important;font-size:12px}.emy-attachment.image{display:block;padding:0;overflow:hidden}.emy-attachment.image img{display:block;max-width:240px;max-height:190px}.emy-attachment.image span{display:block;padding:7px 9px}#emy-status{min-height:23px;padding:3px 15px;color:#7a726c!important;font-size:11px!important;background:#fff!important;font-style:italic;flex:0 0 auto}#emy-file-preview{display:none;padding:0 12px 8px;background:#fff!important}#emy-file-preview.show{display:block}#emy-file-preview>div{display:flex!important;justify-content:space-between;align-items:center;background:#f3efeb!important;border-radius:10px;padding:7px 9px;font-size:11px;gap:8px;overflow:hidden}#emy-file-preview span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#emy-file-preview button{border:0;background:transparent;font-size:17px;cursor:pointer;color:#665}#emy-form{display:flex!important;align-items:flex-end;padding:10px 12px!important;border-top:1px solid #e9e4df!important;gap:7px;background:#fff!important;flex:0 0 auto!important;margin:0!important}#emy-attach{width:38px;height:38px;display:grid!important;place-items:center;border-radius:11px;cursor:pointer;font-size:18px;color:#6d625c;background:transparent!important;padding:0!important;margin:0!important}#emy-attach:hover{background:#f2eeea!important}#emy-input{flex:1!important;min-width:0!important;border:1px solid #ddd6cf!important;border-radius:13px!important;padding:10px 11px!important;font:inherit!important;font-size:13px!important;resize:none!important;outline:none!important;max-height:110px!important;background:#fff!important;color:#222!important;box-sizing:border-box!important;margin:0!important}#emy-input:focus{border-color:#b76a6d!important;box-shadow:0 0 0 3px rgba(159,29,32,.08)!important}#emy-form button{border:0!important;background:#9f1d20!important;color:#fff!important;border-radius:12px!important;width:40px!important;height:40px!important;font-weight:800!important;cursor:pointer!important;padding:0!important;margin:0!important}.emy-hint{padding:0 15px 9px!important;font-size:9px!important;color:#999!important;background:#fff!important;flex:0 0 auto!important}@media(max-width:520px){#emy-root{right:14px;bottom:14px}#emy-panel{height:78vh;max-height:680px;border-radius:20px}#emy-launch b{display:none}#emy-launch{width:56px;height:56px;padding:0;justify-content:center;font-size:20px}}